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Code Hack: Everyone is an innovator
A health innovation program developed from scratch inside a BC health authority. Starting with no budget, no space, and no staff it became a national model cited in the Government of Canada Nurse Retention Toolkit. Five events. 650+ participants. $100K raised.
Program Design Digital Transformation Brand & Campaign Revenue & Sponsorship
Online Store: A new revenue channel for healthcare
A print-on-demand e-commerce platform built for a public health authority, launched through a reconciliation partnership with an Indigenous artist. No precedent. No mandate. No pathway. First month sales: $40,000.
Brand & Campaign Revenue & Sponsorship Program Design Digital Transformation
Nurse Your Senses: International nurse recruitment
An in-house, $340K recruitment campaign that broke from healthcare's mountains-and-oceans playbook: real nurses, real risk, real courage. Exceeded its hiring target by 143%. Won a MarCom Gold Award.
Design Thinking Brand & Campaign
Learning Portal of BC: Strategy and architecture
More than a decade after launching, the strategy, research, architecture and learning model behind the Royal BC Museum and Archive’s Learning Portal of BC is still in operation and used by educators and learners across the province.
Digital Transformation Design Thinking Program Design
Spark Series: Community design thinking
Frontline workers, researchers, city councillors, and people with lived experience of the toxic drug crisis all collaborating in the same room. When the BC Ministry of Health needed the same approach for a separate initiative they came back because they'd seen it work firsthand.
Design Thinking Equity Program Design
AI Skill Safety Auditor: An independent public service
Where AI governance concerns an organization, personal AI governance is an afterthought. Is your team vibe coding on the device used to access your VPN? This custom tool checks if a Claude Code skill can access files, steal credentials, or manipulate the AI.
AI

More case studies in development.